Secure Communications

The DarkMatter Market infrastructure operates on a Zero-Trust architecture. All external communications regarding account recovery, vendor verification, or technical anomalies must be cryptographically signed. We do not process plain-text support requests containing sensitive data.

Encryption Standard: PGP/RSA 4096-bit
Support Protocol: End-to-End Encrypted
Key Rotation: Active / Valid

Direct Channels

Helpdesk Inquiries

PGP Signature Required

Administrative Contact

Strictly for critical vulnerabilities or law enforcement compliance.

Primary Node Status

Latency 24ms
Uptime 99.98%
Address kb3qxip7...

Internal Ticket System

Existing users are strongly advised to use the internal ticket system. Messages sent via the internal dashboard are encrypted at rest and linked directly to your order history for faster resolution.

  • Dispute Resolution
  • Escrow Release
  • Vendor Upgrades
Login to Dashboard

Official PGP Public Key

Import this key to verify signed messages from DarkMatter staff.

RSA 4096 Verified
Key Fingerprint
D4R K MA 77 ER 89 22 1A 4F 99 00 B3 C4 D5 E6 F7 88 9A